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The core app works locally on your iPhone, including offline. Private iCloud sync is optional and can be reviewed in the app settings. Shared care only concerns the information you explicitly share. This website does not provide access to your pet records.

Your private original stays separate. Enabling a shared area can copy its current entries once; later private edits are not automatically shared. Open Family & shared care, choose your group, then Shared pet. The owner selects the shared areas; invited editors work in that joint space. Changes there do not update your separate private original. Everyone in this group sees the same enabled areas, including people invited later. Areas are not private to individual members. On iOS 26 or later, you can share a link for join requests. Apple’s link preview may show the group name and information about the inviting person; shared entries become accessible only after the owner approves. The owner chooses read or edit access and can later change permissions or remove members. Personal invitations remain available for older iOS versions. Free use is for one person. Invitations and shared care require Premium: Premium held by any joined member, including someone with read-only access, covers the whole group of up to five people, including the creator and pending invitations. Other members need no subscription of their own. If the group no longer has Premium, existing data and members are not deleted. Continuing collaboration requires Premium; reading, exporting and handing over a copy of the data remain available.

Sync needs a connection. Background updates depend on iOS and may be delayed or unavailable; open the shared pet and check its sync status. Optional alerts are enabled per device and group and use a generic message without pet names or entry contents.

Text recognition can read a printed microchip number from a photo or document locally on the device. It cannot scan an implanted microchip by NFC. Check the recognised number against the original before saving.

Open the pet import from your profile. Paste text or choose a PDF, image or CSV file. Check the suggested fields against the original and assign CSV columns when asked. Only save after reviewing the preview. Imported information creates a new pet profile; it does not overwrite an existing one. Use Backup in Settings for a complete .fellfolio archive.

In the pet’s profile, open Documents and add a scan, selected photo or file. PDF and image originals can be previewed before saving. Check recognised text, the date, amount and currency yourself; recognition can be incomplete. An invoice only becomes an expense when you explicitly confirm it. Open a saved document to share its original file.

Choose photos in the pet’s memory or album area using Apple’s photo picker. Only the selected images are imported. Add captions and arrange your albums or their photos. One image can belong to more than one album. Selecting an image for a book or reel does not change the original in your iPhone photo library.

In the pet’s profile, open Reports & exports and choose the period and content. You can create health reports and an emergency PDF with the fields you select. The expense area also offers PDF and CSV exports. Use the share sheet to save a file in Files or send it yourself. Core health-data export remains available without Premium.

Open the memory studio, select your photos and review the design. Photo books export as PDF and reels as MP4 video; moment cards are another sharing option. The editors and previews can be tried without a purchase. Professional photo-book PDF and HD reel export are Premium features. The app shows the applicable access and App Store price before purchase.

In App settings, open Backup and export a .fellfolio file to a location you control. To restore, select that file, check the preview and confirm. Restored pets are added as new copies; existing profiles are preserved. The exported archive is not encrypted by Fellfolio, so keep it private and share it deliberately. A PDF report is not a full restorable backup.

Open the Premium screen in Fellfolio’s app settings and choose Restore purchases. Use the same Apple Account that made the purchase and connect to the internet for the check. A pending purchase may still need Apple approval. If no purchase is found, contact support with the message shown; never send your Apple password.

Apple manages App Store subscriptions. Open your iPhone Settings, tap your name and then Subscriptions, or use the link below. Deleting Fellfolio does not cancel an active subscription. A Lifetime purchase does not automatically cancel an existing monthly or yearly subscription; manage that subscription separately with Apple.

Manage Apple subscriptions ↗